Refund Policy

30-day money-back guarantee. If a plan doesn't work for you - the measurements don't match your totes, you find a mistake, or it simply isn't what you expected - email us within 30 days of purchase and we'll refund you in full. No need to return anything.

How to ask for a refund

• Email support@toterackplans.com with your order number (it's in your receipt) or the email you used to buy.
• Tell us briefly what went wrong - it helps us fix the plan for the next person, but it isn't required.

How refunds are paid

Refunds are issued through our reseller, Lemon Squeezy, to your original payment method. They usually appear within 5-10 business days, depending on your bank. After a refund, the download link for that order stops working.

Would a fix be better?

If your totes measure differently from the plan, we can often send you a corrected plan instead. Just say so in your email - it's your choice.